Forex Trading

Access all your favourite products from one convenient app through one account. Please enable the necessary setting in your browser, otherwise you will not be able to log in. Purple Trading Broker Solution – Probably, you have put the strategies in the wrong chart. If you use a STP account, you need to put strategies in a graph without the _ecn suffix if you have an ECN account, you need to use symbols with the _ecn suffix. If things look weird with MT4 window or it cannot respond at all, you should check if there are no MT4 process “stuck” in memory. With the latest MT4 version this does not happen much, but still there is a chance.

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  • If you know of other possible solutions, we look forward to receiving a message from you at the end of this article.
  • You should only use such apps if you obtain them from a trusted software provider.
  • Therefore, any accounts claiming to represent IG International on Line are unauthorized and should be considered as fake.
  • In this case, my MT4 is connected to server Europe2T1 (that’s because I am based in Europe) whose response is 32 milliseconds.

In this case, I recommend splitting strategies into multiple MT4s – simply said, for example install 10x MT4 and then logging 10 times under the same account. This is the tested number of strategies in which the program runs steadily and without problems. I cannot speak for others, but I know that I always do my best to answer every single email I receive. Obviously priority goes to those who have purchased my software. Also, I always use search feature to find things I need.

If it is constantly reaching more than 90%, you might want to consider upgrading your computer memory. Alternatively, you can try optimising your MT4/5 by following the steps below. When you are running too many programs at once then you should always care about computer tips on stock trading memory. To fix the frozen issues in MT4, you always should have enough memory while running it. Read this article and fix the MetaTrader 4 problem quickly. When running your MetaTrader 4 on your desktop computer, this might be the first thing you notice.

To end a process you need to select it and click “End Process” button. When you end all terminal.exe processes you can start your MT4 terminal. You should end processes in such way only if you feel your MT4’s are stuck in memory and do not respond or even do not show main window.


Also note, that your EA might start and work properly for some time and only later stop working if this option is disabled. Only the creator of your EA might know how this should be set for sure. Also, this might be explained in the instruction manual if you have received one with your EA. When such window appears on your what are reits computer running my software, you can click “Show details” and you’ll be able to view the certificate and its details. In most cases you only see big software companies have such certificates. I am telling this not to brag, I am saying that you should be careful and watch what software you install on your computer.

  • People install new firewall software to protect their computers from Internet attacks, and as a result, they block any outgoing connections for anything else except their web browser.
  • Read this article and fix the MetaTrader 4 problem quickly.
  • Make sure you check the Journal tab for any error messages.
  • When you contact your FX broker you expect them to respond fast.
  • You can also check with your Internet service provider and ask if everything is okay on their side if you suspect you have a slow Internet connection.

You can run a test to find out if it’s just the MetaTrader terminal that loses connection with the broker server or if the problem is the Internet connection in general. Also, Mailbox on MT4 might have other important messages from your broker, like that with the headline “Demo-Server new IP address”. This notified me that this Forex broker changed their demo server IP address, and I must re-login. MT4 usually connects to the “nearest” broker’s server available (i.e. one that has the least ping).

MetaTrader 4 loads very slowly

For this, you will need to get an IP address of your MT4 server. For example, HotForex gives this information when you open an account. You should ping their IP address if you want to detect even the smallest connectivity problems between your computer/VPS and your broker’s MT4 server.

Also, if you scan through the table of contents you might see that some sections of the manual is not relevant to you at this moment and you can just read the ones that are important. Once “Task Manager” window is loaded you need to switch to the “Processes” tab and see if there are any “terminal.exe” processes on that list. Sorting the list by “Image Name” helps a lot in this situation. You can also check with your Internet service provider and ask if everything is okay on their side if you suspect you have a slow Internet connection. Even if your EA gives just an error code with no explanation you can still find out what it means if you look at this list of MQL4 Error codes.

If none of the above is the case, then there may be problem with your trading platform or device. All financial markets are closing on Saturday and Sunday, except Crypto-currencies. On the right side, you can see an option to choose “Live Chat”.

ways to make MT4 reconnect to the broker server

You should only use such apps if you obtain them from a trusted software provider. Next time you see the price is not moving and price charts are not updated on your MT4 platform, you will likely find the “No Connection” message at the bottom right corner. In such a case, use my 5 methods to re-connect and get your MT4 online again.

Yes, I agree that security comes first, but ensure you understand what you are doing and configure such software properly. All computer application have problems from time to time and this is inevitable. What’s important here is if you receive help from the software creator or the company that sold you the software. However, keep in mind that many problems come from misunderstanding and if you how to buy link can spend 5 minutes to solve the problem yourself then do it. From my point of view it is easier to find an answer and solve the problem in minutes by yourself than contacting technical support team and waiting for hours until they respond. The most simple way to check if your MT4 terminal is connected to the broker server or not is to look at the bottom-right corner of the terminal window.

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Also note that such protection appears on Windows computers and only if you have “User Account Control” enabled in the “Control Panel“. Another problem I face with a DLL files is that they are usually not trusted by Anti-Virus software. There were some cases when my clean DLL files have been detected as false positive for virus. After I contacted anti-virus company and they’ve checked the code of my DLL, it was added to their white-list, but this situation still created unwanted inconvenience.

In just a few minutes you’ll have an answer from all of them. So this saves you hours of your time as you do not need to read all of the content on each website. Those who do not check “Experts” tab for error messages might not even understand why the trade was not opened. Obviously they would put all the blame on the Expert Advisor. However, in this, like in many other cases, the problem is not in the EA. If this option is not selected the EA will not be able to perform any trading operations.

Once you run a re-scan, MT4 looks for the best server available and then tries to connect. You can even try this several times every 30 seconds because it could be that the first attempt to reconnect might be unsuccessful. Please be sure to select (KOT-Live2 or KOT-Live3) as the server when logging in to a real account.

Trading Platform isn’t updated or supported

Many people never check the MT4 Journal tab at the bottom of MT4. Make sure you check the Journal tab for any error messages. A simple explanation might be printed here explaining why MT4 cannot connect. Most people have a connection response rate of 400 ms or so, which is quite reasonable for simple trading.

For the most part, the best MT4 brokers are usually the biggest names in the business. The second option is to click on the account with the right mouse button and click on sign in. If it still does not help, contact the broker if there is a problem on his side. For this reason I have taken an extra step and requested to get a signed security certificate which is now attached almost to every single app that I create. This creates a “better relationship” with anti-virus programs, but still do not remove a problem of false positive detection in some cases. A very common problem is that people do not realize that trading for the EA must be enabled when it is attached to the chart.

My point with this is that even clean DLL libraries can be detected as viruses (even though it’s false positive), but this does not mean you should not be careful. DLL files can definitely contain viruses or other malware code. Because my apps use DLL library you cannot run them if you have “Allow DLL imports” option disabled.