Every product we produce is covered by a lifetime guarantee, no questions asked.

January 1st: New Year’s Day May 30st: Memorial Day July 4th: Independence Day September 5th: Labor Day November 24th: Thanksgiving December 23th: Christmas Eve Day (observed) December 26th: Christmas Day (observed) December 30th: New Year’s Day (observed)

Ameripack offers several shipping methods for your convenience. Estimated shipping times are provided below. Please keep in mind; these time frames include our processing period, which can take up to 48 business hours. Shipping Method Contiguous United States Alaska & Hawaii Military Destinations FedEx Smart Post (items < 9lbs) 5-10 business days N/A N/A FedEx Ground 5-10 business days 6-10 business days N/A FedEx 2Day 2-6 business days 2-6 business days N/A FedEx Standard Overnight 1-4 business days 1-4 business days N/A USPS PO Box 3-6 business days 4-8 business days 3-6 business days USPS APO/FPO N/A N/A 4-8 business days

Please contact us as soon as possible if you need to modify or cancel your order. We are unable to cancel or modify after the order has been processed.

We do not currently offer Gift Cards.

If you receive a defective/damaged product and would like to request a replacement or credit, you must contact our customer service department within 30 days of receipt of the product and provide visual proof of the damage/defect. Please read our Return Policy for further information and fill out the returns form to initiate the process.

Sure - our customer service team can help you between 8am-8pm EST on business days by calling +1 (800) 456-7963.

We do not currently offer gift receipts. Orders can be shipped to an address other than the billing address. During the order process, you will be asked first for a shipping address, then during the payment payment process your default choice will be ”My billing and shipping address are the same". Please uncheck the box to edit your billing address.